Skip to main content
   
WhatsApp Business App


People all around the world use WhatsApp to connect with small businesses they care about — from online clothing companies in India to auto parts stores in Brazil. But WhatsApp was built for people and we want to improve the business experience. For example, by making it easier for businesses to respond to customers, separating customer and personal messages, and creating an official presence.
So today we're launching WhatsApp Business — a free-to-download Android app for small businesses. Our new app will make it easier for companies to connect with customers, and more convenient for our 1.3 billion users to chat with businesses that matter to them. Here's how:
  • Business Profiles: Help customers with useful information such as a business description, email or store addresses, and website.
  • Messaging Tools: Save time with smart messaging tools — quick replies that provide fast answers to frequently asked questions, greeting messages that introduce customers to your business, and away messages that let them know you're busy.
  • Messaging Statistics: Review simple metrics like the number of messages read to see what's working.
  • WhatsApp Web: Send and receive messages with WhatsApp Business on your desktop.
  • Account Type: People will know that they're talking to a business because you will be listed as a Business Account. Over time, some businesses will have Confirmed Accounts once it’s been confirmed that the account phone number matches the business phone number.
People can continue using WhatsApp as usual — there's no need to download anything new. And people will continue to have full control over the messages they receive, with the ability to block any number, including businesses, as well as report spam.
Over 80% of small businesses in India and Brazil say WhatsApp helps them both communicate with customers and grow their business today (Source: Morning Consult study). And WhatsApp Business will make it easier for people to connect with them, and vice versa, in a fast and simple way.
WhatsApp Business is available today and free to download on Google Play in Indonesia, Italy, Mexico, the U.K. and the U.S. The app is rolling out around the world in the coming weeks. This is just the beginning!

Comments

Post a Comment

Popular posts from this blog

How to Add WhatsApp Icon on Instagram Profile

  Many Instagram users saw a large WhatsApp icon on the Instagram profiles. When we click on it, a picture appears, and we can swipe the screen. After that, it's going right into the WhatsApp chat. How does it work? The option calls Instagram Stories Highlights . This is available only for business accounts. But also, we need to open for us the option to add URL in the Story. That's why our account should have minimum 10000 followers . Steps to make WhatsApp icon on Instagram Business Profile with a link to chat. 1. You need to prepare an image for Story Post. We can use the Photoshop. The size of our image should be 1080x1920 pixels.   2. After that upload your graphic design to your phone. 3. Create a new post on Stories. We must choose our image from the image library.   4. Add URL to a new post to WhatsApp chat For Example our link: https://api.whatsapp.com/send?phone= 971502721500 Here you must to change phone id to yours and without “+”  ...
Post a Comment
Read more